When visiting the Doy Software website, you automatically agree to the Privacy Policy. This policy is in compliance with the Privacy Legislation, the General Data Protection Regulation (GDPR). We think it is very important that you are well-informed about the Privacy Legislation.
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Website Management
The website www.doysoftware.com is managed by Doy Software B.V. You can find all the contact information on the website.
Visitor Information
Saved Information
Some information resulting from one or more visits to the website will be saved. All information that is not required for the service of Doy Software will be made anonymous. Identifiable information required for the services of Doy Software will be saved if necessary. All laws of the Personal Data Protection Act will be respected in this.
Use of Information
Doy Software can use the information provided by the client for an number of purpose, including the following:
Identity Verification
Sending one or more e-mails to determine your identity and verify your account.
Log-in Information
Sending one or more e-mails such as, but not limited to, an e-mail containing log-in information.
Service News
To highlight important news regarding Doy Software services.
Communication
The deliberate/incidental sending of e-mails if this is necessary for further collaboration between the client and Doy Software.
Service Performance
The performance of the services requested by the client as offered on the website of Doy Software.
Location Data
TMS Driver collects real-time location data to track driver trips, provide navigation assistance, update trip status, calculate routes and distance, and improve delivery and transport operations. Location data may be collected even when the app is running in the background during active trips. This information is used exclusively for transport and operational purposes and is not sold to third parties. You can control location permissions through your device settings, though disabling location services may limit app functionality.
Cookies & Tracking
Doy Software uses cookies for making the functionality of certain pages of the website possible and optimizing these features. Visitors can decide themselves how cookies are handled. You can configure your browser so that it allows, disallows or partially allows cookies. For the last case, it can be configured for which websites cookies are allowed. Be aware that if you do not allow cookies, certain features cannot be performed. In this case, you cannot make full use of our services you are entitled to. Cookies can always be deleted from a computer in the browser options.
How We Use Your Information
Service Delivery
Doy Software can use the information provided by the client for a number of purposes, including: sending one or more e-mails to determine your identity and verify your account; sending one or more e-mails such as, but not limited to, an e-mail containing log-in information; to highlight important news regarding Doy Software services; and the performance of the services requested by the client as offered on the website of Doy Software.
Communications
The deliberate/incidental sending of e-mails if this is necessary for further collaboration between the client and Doy Software. Doy Software will only store and / or process the collected information if you have explicitly given permission. In the event of withdrawal of your consent, we will immediately stop collecting and processing the information. In that case you will be informed of the consequences. This may mean that you cannot use certain services from Doy Software.
Location Services
Location data collected through TMS Driver is used to track driver trips, provide real-time navigation assistance, update trip status automatically, calculate optimal routes and accurate distances, and continuously improve delivery and transport operations. This data enables efficient fleet management and ensures timely service delivery. Location tracking may continue in the background during active trips to maintain accurate trip records and provide uninterrupted navigation support.
Security
Secure Environment
The information provided to Doy Software by the client is stored in a secure environment.
Encrypted Storage
All personal information is encrypted and securely stored. There are only a few employees who have access to this information.
Client Service Access
The information necessary for the performance of client service is accessible to our client service staff.
Changes to client data
Changing Information
The client has at all times the opportunity to change the information provided. Doy Software can ask the client in such a case to pass the change in a manner prescribed by Doy Software and, in some cases, identification may be required.
Storage Obligation
Doy Software is legally obliged to store your personal information in the context of the client acceptance policy.
Permission
Doy Software will only store and / or process the collected information if you have explicitly given permission.
Withdrawal of Consent
In the event of withdrawal of your consent, we will immediately stop collecting and processing the information. In that case you will be informed of the consequences. This may mean that you cannot use certain services from Doy Software.
Location Permissions
You have full control over location permissions for TMS Driver through your device settings. You can enable or disable location services at any time. Please note that disabling location services will significantly impact the functionality of the TMS Driver app, including the ability to track trips, provide navigation, and update trip status. Location data is retained only for the duration necessary to fulfill operational and legal requirements.
Deletion Requests
Doy Software is legally obliged to store certain personal information in accordance with client acceptance, compliance, and legal obligations. We will only collect, store, and process your personal information with your explicit consent. You have the right to request the deletion of your personal data at any time. To request deletion, please send an email to sales@doysoftware.com from your registered email address with the subject line "Data Deletion Request - Your Name" and include any relevant account, client, or file reference details for verification purposes. Once verified, we will process your request within 30 days. Please note that certain information may be retained where required by applicable laws, regulations, audit requirements, or contractual obligations. In the event of withdrawal of your consent, we will immediately stop collecting and processing your information unless retention is legally required.
Questions
Privacy Questions
Visitors can contact the client service of Doy Software with their questions about this privacy policy. The contact details are listed on the website.
Disclaimer
Policy Changes
Doy Software is entitled to change the content of this privacy policy without notifying the visitor. The implementation of the change on the website is sufficient.
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